FAQ
Inquiries and responses related to obstacle light, heliport lights, and Racon Radar Beacon:
Question 1: Is it possible for me to place a sample order for your obstruction lights, heliport lights, and marine lanterns?
Answer: Certainly. We welcome sample orders for the purpose of testing and verifying quality. Mixed samples are admissible.
Question 2: What is the estimated delivery time?
Answer: For samples, it takes 3 to 5 days. In the case of mass production with larger order quantities, the timeframe is 1 to 2 weeks.
Question 3: Is there a minimum order quantity (MOQ) restriction for orders of obstruction lights, heliport lights, and marine lanterns?
Answer: We have a relatively low MOQ. A single piece is available for sample inspection.
Question 4: How do you ship your products and how long does it take for them to arrive?
Answer: Generally, we utilize shipping services such as DHL, UPS, FedEx, or TNT. Delivery typically takes 3 to 5 days. Air and sea transportation options can also be chosen.
Question 5: How can I place an order for your obstruction lights, heliport lights, and marine lanterns?
Answer: Firstly, let us know your requirements or intended application.
Secondly, we offer a quote based on your requirements or our suggestions.
Thirdly, the customer confirms the samples and makes a deposit for the formal order.
Fourthly, we start production.
Question 6: Can I have my logo printed on the obstruction light, heliport light, and marine lantern product?
Answer: Yes. Kindly inform us formally prior to production and confirm the design based on our sample first.